Shipping and Delivery

Orders generally ship within 1-3 business days, however, it may take longer for custom orders.  Orders generally arrive within 3-7 business days but may take longer due to matters related to Covid-19.At checkout you will receive a tracking number for your package.All orders are shipped via USPS. The Soul Pretty Collection is not responsible for any stolen or lost packages. Please provide correct information during checkout.

Please check your address on your confirmation email which is sent after purchase.

If there is a mistake with your address, please contact us at thesoulprettycollection@gmail.com as soon as possible.

Customer is responsible for packages upon delivery. Once your package is accepted by the carrier, The Soul Pretty Collection is no longer responsible for the package. Customer is responsible for shipping costs on returned merchandise, if applicable.Any orders placed on Friday will be shipped the following Monday, excluding holidays.